At Digital Harbour, we understand that every business has unique challenges and goals. Our comprehensive suite of managed IT, cybersecurity and data services is designed to empower mid-sized companies in Australia, providing the technology backbone they need to succeed in today’s fast-paced digital world.
Managed IT Services
Cybersecurity Services
Cloud Services
IT Consulting & Strategic Solutions
Data Backup and Disaster Recovery
Hardware and Software Procurement
Digital Adoption Services
Managed IT Services
Our managed IT services provide you with a seamless, secure and scalable IT infrastructure, allowing your business to focus on growth, not on technology issues.
Network and Infrastructure Management: We monitor and manage your entire IT environment, including routers, switches, firewalls and servers. Our proactive approach ensures any potential issues are identified and resolved before they impact your operations, keeping your business running efficiently.
Cloud Management: Whether you’re using public, private, or hybrid cloud infrastructure, we handle everything from migration to management, ensuring secure and cost-effective cloud solutions that scale with your business needs.
Help Desk and Technical Support: Our 24/7 help desk provides quick and reliable support, resolving issues remotely or dispatching on-site technicians for more complex problems. We ensure minimal downtime, so your teams stay productive.
Cybersecurity Services
As cyber threats evolve, businesses need to be one step ahead. Our cutting-edge cybersecurity solutions protect your business from emerging threats, ensuring you can operate with confidence.
Threat Detection & Response: We continuously monitor your network for signs of intrusion, malware, or ransomware attacks. With rapid-response teams, we address threats as soon as they appear, minimising risks and protecting your data.
Managed Firewalls and Anti-Virus: Our firewall and anti-virus management services offer a first line of defence, constantly updated to prevent unauthorised access and the latest threats from reaching your critical systems.
Compliance and Security Audits: We ensure your business complies with industry regulations such as GDPR, HIPAA, or ISO 27001. Our audits not only identify vulnerabilities but also help you build a robust security framework that meets legal requirements and fosters trust among your clients.
Security Awareness Training: Human error is often the weakest link in cybersecurity. We provide tailored training to educate your team on best practices, ensuring they are aware of the latest phishing scams, password management tips and cyber hygiene protocols.
Cloud Services
Our cloud solutions are designed to provide flexibility, security and efficiency, ensuring that your business stays agile and responsive to changing demands.
Cloud Security & Management: We offer complete cloud management services that include security, backups and disaster recovery. Our cloud solutions allow you to store and access your data securely, while ensuring compliance with data protection laws.
Cloud Backup & Disaster Recovery: Data loss can cripple a business. Our cloud backup services provide automated, secure backups of critical business data, ensuring your information is protected. In the event of a disaster, our recovery plans guarantee quick restoration, allowing your business to continue operations with minimal downtime.
IT Consulting & Strategic Solutions
We don’t just manage IT systems—we help businesses align their technology with their long-term business goals.
IT Strategy Development: We work closely with your leadership team to create a technology roadmap that aligns with your business objectives. From improving efficiency, reducing costs, enabling productivity and supporting business growth, our strategies ensure your IT investments generate measurable returns directly linked to your unique business objectives.
Technology Road-mapping: As your business grows, so do your technology needs. Our roadmaps provide a clear path for future upgrades and investments, ensuring that your IT infrastructure evolves with your business.
vCIO (Virtual CIO) Services: For businesses that need high-level IT guidance without the overhead of a full-time Chief Information Officer, we provide vCIO services. Our strategic leadership helps you stay ahead of technological trends, optimise your IT spend and manage vendor relationships.
Data Backup & Disaster Recovery
Your business depends on its data, and we ensure it is always protected. From hardware failures to natural disasters, our comprehensive disaster recovery solutions ensure business continuity.
Automated Data Backup: Regular, automated backups ensure that your data is always safe and can be restored in minutes.
Disaster Recovery Planning: We design and implement disaster recovery plans that cover every aspect of your IT infrastructure, so when disaster strikes, your business can recover quickly and with minimal disruption.
Hardware & Software Procurement
We help you navigate the complexity of IT procurement, ensuring that your business gets the best hardware and software solutions at the best price.
Hardware Management: From servers to laptops, we manage the entire lifecycle of your hardware, ensuring that your IT infrastructure remains reliable, secure and up to date.
Software Licensing and Compliance: We take the hassle out of software licensing and compliance, managing renewals and updates, optimising your licensing models, and vendor negotiations to ensure your business stays compliant without lifting a finger.
Digital Adoption Services
Our digital adoption services help your company maximise the value and usage of your digital ecosystem, enabling your teams to utilise applications efficiently, enhance productivity, and achieve desired business outcomes.
Digital Training and Enablement: We provide tailored training programmes to upskill your teams on using core business applications, ensuring that all users understand and effectively navigate the digital tools at their disposal. Our hands-on approach ensures smooth onboarding and consistent adoption of new technologies.
Application Utilisation Optimisation: By evaluating current usage patterns, we help optimise workflows and features within your existing digital applications. We focus on improving the end-user experience and maximising return on your digital investments.
Change Management and Support: Our comprehensive change management services assist your organisation in adopting new tools and technologies with minimal disruption. We provide ongoing support and resources to drive adoption, minimise resistance, and achieve successful transitions.